Michele LaBounty

Review of Audi North Austin

My husband and I purchased a vehicle through their...

My husband and I purchased a vehicle through their online service. It was practically impossible to get a call back. We are now approximately 4 wks after taking possession of the car and still have no scans of or physical documents that we signed. ( thank god I took pictures!). They did NOT disclose to us that their dealership automatically adds in costs for registering and licensing your vehicle. So they added in over $400 that should not have been taken! Plus they have yet to send any documents to my county to register car! Every time we call they NEVER call back. Our local county called them and they were hung up on! Horrible , horrible customer service!! If I could I would give them zero stars!