We would NOT recommend Gary's Pools and Spas!

We would NOT recommend Gary's Pools and Spas!
We were not fully educated on the process prior to construction beginning, we were NOT told we would need an irrigation plan, we were not told we would basically need to replace all of our grass, nothing! As first time pool buyers, we feel like should have been educated more by the professionals that do this day in and day out. We were told to only flag the sprinklers in our yard that are located where the pool would be going. $1,700 later (and counting), we are having to pay an irrigation company to install a new sprinkler valve because we had a sprinkler zone not working anymore (which it was working fine before!) and the valve box could not be located to test and repair it. There was also a sprinkler pipe left uncapped that my husband pointed out prior to concrete being poured that was "overlooked". Which caused another zone to not work and obviously water bubbling up to the ground surface. So the irrigation guy had to dig to find the pipe so it could be capped, and the result of that is one of our bubbler sprinklers will not work now. I just know our sprinkler/irrigation issues are not over!
There were many times we had no communication and all of a sudden we'd see people in our backyard. Very inconsistant and since we have dogs, it would have been been nice to know when they were coming to work.
They claim they used clear glue on the pipe at the pump when it seperated and started spraying water everywhere. They came and used blue glue to fix it. We don't think there was ever any glue on it at all. Our grounding line (to prevent electricution in the event of a lightening strike) was left exposed and unattached to anything for weeks. The concrete pad for the pump was not positioned as we discussed. Instead of against the house, it's perpendicular to the house, which makes it awkward to get behind it (due to the fence) to get to the jet and lights control box, as well as the storage box we are using for all the supplies and chemicals. We have pieces of the cement edge of the pool cracking off and I'm not even sure if they would come to fix it at this point. And to top it all off, our pool is uneven! We were told it was an optical illusion because of the slope of our yard and fence. As you can clearly see in the photos by looking at the water line, it's actually crooked! Our "pool school" was pitiful. We had our pool installed and useable for well over a month (if not 2 months) before we finally received any sort of training on testing the water, what chemicals to use at what point and basic education on the equipment. We were never told how to drain the pool if ever needed. Which after a large amount of rain, (as you can see in the photos) we needed to figure out on our own how to do it. I brought my complaints to the Regional Manager, as well as the Project Manager and nothing was done. Only an apology by the Reg. Manager who said he would talk to the General Manager, which I don't think ever happened.
The guys were nice enough in the beginning when we were naive and didn't know any better. I feel like we were taken advantage of and now we are having to pay the price.