Hotel Michael s front line staff are friendly and ...

Hotel Michael s front line staff are friendly and helpful. Helped along with the self service check in and was alert to spot it s my son s birthday and even sent small gifts to the room personally for my child. Appreciate such plus one service from the front line staff !
Due to COVID, only troublesome protocol is needing to show IC for all before taking lift to get to room.
Was needing a lighter in the late evening to light up my child s birthday cake, front keeping was called and very quickly, housekeeping guy sent over a small box of matches over, very glad they are fast to handle situations for guest. Overall, this is a good recommended place for family staycation.