J

I bought a pre-owned vehicle here, and after 1 day...

I bought a pre-owned vehicle here, and after 1 day the clutch was already performing poorly. The people in the office were very nice, agreeable, and didn't pressure me into keeping the vehicle. I had the standard 3-day, 250 mile return policy, which I used to get a refund. It's now been a couple weeks, and there has been no movement from Capitol to return my $6,000 down payment and unwind the deal. I've called several times to speak with the General Manager and the Finance Manager, and was promised this would be taken care of. Still no actual action from them, and no down payment returned.

If they finally return my funds, I will consider taking down this review, but on the whole this has been a very painful, laborious process.

+5 min after posting this I was just informed my check is now available - they are claiming it was ready this morning, and just needed to go thru one more approval - curious timing.

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