AusuRa Ahab

Review of Carpenters Solicitors

This firm epitomises the phrase "COWBOY LEGAL FIRM...

This firm epitomises the phrase "COWBOY LEGAL FIRM" and is a wart on the entire legal system. It's been 10 weeks of sending emails and leaving messages to my solicitor at Carpenters who as yet has not even had the audacity to return the correspondence. As he advised me, because I purchased legal cover as part of my insurance in any event "They get paid" so the incentive to make a modicum of effort to resolve this matter is nil. They are rude to the point of obstructive and one would never believe they are being paid to work on my behalf. I've had the phone slammed down on me, accusations of being a criminal and being totally ignored. I'm now stuck in limbo with this case and it seems my only recourse is to take matters to REPORT THEM TO THE LAW SOCIETY because I believe they are now just being vindictive in not attempting to resolve this case. AVOID THIS FIRM at all costs because their level of customer care is abysmal. Can you conceive of a situation where your own solicitor insinuates you are fraudulent, after he has sent you to three separate medical examiners all of which corroborated your version of events?

It's no longer about the compensation now, It's a matter of principle. I leave this candid review as a means of protecting any potential customer from the same experience. I have a plethora of data to back up this review should anyone be of the mind to challenge it.