Sent a guy who had little knowledge on hardscaping...

Sent a guy who had little knowledge on hardscaping. Very nice guy, but overwhelmed by the logistics of how things are done. Once he saw it wasn't going to be easy he started trying to back out of any solutions. Had high hopes for this company but they failed. He was going to "get back to me" after consulting someone who actually knew how to do the job. As expect from his presentation, it was just talk. I guess the size of the job does matter.