Heather Leonard

Review of Klick-Lewis Chevrolet Buick

This is NOT the same Klick Lewis I have dealt with...

This is NOT the same Klick Lewis I have dealt with in the past. My vehicle was taken there for an inspection of a potential transmission issue. They took the time to locate and confirm the issue. They did not just keep it for a day and say they could "NOT REPLICATE" the problem. They road tested it until they could pinpoint the problem. Scott Rhine fought long and tirelessly with the warranty company as they wanted to deny my claim. In the end Scott Rhine was able to have the warranty honor their coverage and save me from an astronomical transmission bill. Their Service staff is top notch. We are very grateful for all the long and tireless efforts and time everyone there put in. This is truly what Customer Service should be. Kudos Klick Lewis! You have a customer for life!