Bethany Lagani

Review of Embassy Suites Orlando Airport

This hotel was a disaster. It was understaffed, an...

This hotel was a disaster. It was understaffed, and the staff present was either untrained or incompetent. Check -in took forever, the shuttle took forever, buying food from the shop took forever, getting breakfast took forever. The room was spacious, and the beds were comfortable. Nothing makes up for the horrible customer service.