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I was very disappointed with my stay at this hotel...

I was very disappointed with my stay at this hotel. Not only is the staff unaccommodating, unfriendly, and uninformative, I left the hotel Monday and I am still having issues with having my funds being released after my stay. I placed a major credit card on file during my stay but settled my bill with my debit card. I received an invoice after making a payment for my room and still was charged the same amount the day after checkout. After contacting the front desk several times, no one had any solutions other than wait 5 business days for my funds to be released; EVEN AFTER I ALREADY PAID FOR THE ROOM. Maybe if the staff was friendlier and more hospitable, it would be easier for me to be okay with $500 of my funds bring held for no reason. I will definitely never stay here again.

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