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Aaron McBride
Review of Motorcars Honda

3 years ago

I was looking for a trustworthy, reasonably-priced...

I was looking for a trustworthy, reasonably-priced mechanic in the area and was very pleased with both the mechanics and customer service staff when I took my CRV in for a scheduled service. Since then, I have taken my Ford Mustang to them as well for minor maintenance tasks (do not expect full-service, specific diagnostic or advanced service for Fords or other brands not usually serviced here). Every time I have come, I have been blown away with how hospitable and professional every one of the staff has been. When I took my Mustang in for an oil change and winter tire changeover today, the manager served water or juice to anyone waiting in the lounge who wanted it. Free cookies and coffee were a nice touch to the already nice, spacious lounge with a large tv, computers, wifi, plenty of chairs/couches and space, aquarium, and an overall cozy feel. The service advisor I had, Josh Jenkins, was excellent. He kept me informed throughout the whole process and went out of his way to make me feel comfortable and appreciated even when the process took a little longer than they anticipated with my Ford. I am very satisfied and will definitely come to them with all my CRV maintenance and any Mustang issues that they can service.

*Update: I continue to be impressed with the service here. They make sure to order any parts necessary for maintenance on my mustang beforehand (since it may not be in stock already since it is not a Honda). Brandon answered all my service questions. On this last visit, Aaron Weintraub let me test drive the new 2017 Civic Sport, answering my questions along the way. He was genuine and down-to-earth. He gave honest answers and made me feel comfortable. I will definitely buy my new car this year from Honda...I just need to decide which model I want to buy :)

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