Specifically called apple and confirmed I would be...

Specifically called apple and confirmed I would be able to get my phone fixed same evening and they would be able to fit me in before driving 30 minutes. Arrive and the apple genius or, what ever they called them selfs with the nastiest attitude told me they would not be able to help me even after confirming that they would over the phone directly to the store. Regardless I understand if you are short staffed or over whelmed no need to talk to me like a special needs person. The worst customer service I have ever received in my whole life. I sure hope they wouldn't talk to there father or mother the same way they do to there customers seeking help.