I was SO pleased with every single person that I d...

I was SO pleased with every single person that I dealt with at CoolRay when I decided that I needed a new air conditioner. The enthusiasm and helpfulness of Lorenzo setting up the appointments, and the professionalism of Shem Grisdale in determining the best unit for my home was very impressive and reassuring. The technicians, Michael and Alex were also very professional, hard working, and a pleasure to deal with.
They kept me informed of arrival times and procedures every step of the way. We have used Coolray for ALL of our Heating and Air needs for well over 20 years, and have never had ANY problem. Their courteous customer service just seems to be getting even better every time I deal with them. I really do want to thank all of the employees for making this as pleasant as something like this can be!