melanie hahn

Review of BMW of Mountain View

This was my first time having my car serviced at B...

This was my first time having my car serviced at BMW of Mountain View. And I'm very pleased with the excellent level of service I recieved. I have absolutley no complaints. I'm so thankful and lucky to have had Amir Shah as my service advisor. He's honest, polite and has good communication. He kept me updated the entire time my car was at their service center, through phone calls and emails. He also would promptly return my call when I would leave a message for him. He answered all my questions and went out of his way to make sure all my needs were met. And every staff member I came into contact with at this dealership was friendly and very helpful. I enjoyed bringing my car here to get worked on and I look forward to having my car serviced here again in the future. :-)