This hotel gave me lots of frustrations.

This hotel gave me lots of frustrations.
-We reserved 11th floor with two double beds but at check in, we were told the room was taken and they gave us one king bed instead. We complained but was told there is no more double bed room available. Few minutes later we spoke to a manager, and he finally gave us a second floor two double bed room. No apologies from anyone including this very rude manager.
-There was 20 minutes waiting line to get breakfast. Too many people!
-One of the reason we chose this hotel was for the indoor swimming pool, but it was closed for maintenance.
-I had to call 4 times to get extra blanket.
- the laundry machine was broken and there was no sign. I put laundry, detergent and money and it was not working.