I visited the parts department today to research s...

I visited the parts department today to research several items my new-but-2005 Prius would need, fully expecting the usual pressure one expects at a car dealership to empty your wallet. So this visit was an unexpected pleasure.

The bearded man behind the counter was not only wonderfully helpful, but enthusiastically so, never pressuring me at all. In fact a few parts were inordinately expensive, because of the age of my car, so he suggested a few online alternatives that might be easier on my budget, along with parts numbers to look up there.

The bits I did purchase were reasonably priced, I think. There were a few things I would need to get done at the dealership and as I left, I knew exactly where to return when I was ready to get those things done.