F

F Simp

4 years ago

My stay at mansion was great! Probably one of the ...

My stay at mansion was great! Probably one of the best hotel experiences I have ever had! The front desk receptionists are very courteous and polite and will go leaps and bounds to ensure that you have everything that you need to fully enjoy your visit. The rooms are spacious and incredibly nice, the showers have three shower heads attached, something I have never experienced before, and the beds are super comfortable with more than enough pillows! My only negative comment is that this facility needs to tighten up on their food service and dining area. I waited almost an hour just to be served for breakfast in the courtyard after I was told by the front desk that someone would be with me shortly. I didn't order and ended up leaving to go somewhere else because this was very UNSAT! I'm reasonable and understand that things were probably hectic and busy in the kitchen, but if you have one person who can't get orders taken in a timely manner, order more servers! Other than this complaint, my stay overall was not bad at all!

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