Sooo frustrating. how can these people be internet...

Sooo frustrating. how can these people be internet retailer of the year. I ordered goods on Saturday to be delivered on Monday. Because my billing address is different to the delivery address I have to speak to customer service ( don't these people recognise that you can be involved with more than one property) before they will deliver despite the fact I completed my debit card online security check. Customer service don't work on Sundays so I can't speak to them until Monday so my delivery is now held up. Stick with Appliance Online or Amazon etc