Waterpark is great we had a lot of fun. That's why...

Waterpark is great we had a lot of fun. That's why there is a star. Hotel service is brutal, keys don't work every hour and lobbies close early making you have to walk across the hotel to get a new key, some staff are nice and really helpful (especially housekeeping they're great) others are rude and can't help at all. Got stuck in an elevator but that happens, completely fed up with the terrible excuse for guest services.