Maria Paula Gutierrez

Review of Fairmont Jasper Park Lodge

The outdoor facilities are fantastic! No doubt. Th...

The outdoor facilities are fantastic! No doubt. The spectacular lake view and walks around. I give 3 stars because having booked several days in advance, my partner and I arrived at the room and oh surprise we had no towels, soap or anything. Could it be that they forgot? The doubt remains. The other thing is that they told us that there was a buffet breakfast and when we asked about it in the restaurant, there was not, so suddenly a little clearer communication is missing within the staff and with some snacks that we ordered something similar happened. The rest of the hotel is suuuuper!