Electrificadora de Santander ESSA ESP Review

Power cuts have been occurring for 15 days, at any time of the day or night. 5 minutes ago it just happened again, why do not they give explanations to citizenship?
It is your obligation to provide this service that is basic and fundamental; Thus began the cuts in the neighboring country and today they are as in the Middle Ages, by candlelight and paying for the service as if they had it.

Poor customer service, difficulties for timely and comprehensive attention according to the needs of the users.

The main office for customer service is comfortable, but customer service is a bit slow and during peak hours, not to mention.

Terrible, I made a line for two hours and they did not attend to me.

Every day the light goes out and comes back, goes away and comes back. We are damaging all appliances and computers.

IMPROVE THAT ENERGY IS NOT ALWAYS GOING ON THE STREET 7/19

Now the service is much faster. You can make a copy of the payment receipt yourself without having to pay. Another thing of interest is the use of solar energy to save electricity.

That crap this already seems electricaribe as we are robbed in that way so shameless, as it is possible that in the province of Guaneta there is no frequent service every time the power goes out but to charge if they are very good this to privatize companies is the worst , who is responsible for the damages caused and after all they do not give the face for one to be able to claim the incompetent claim if the service is too big to resign

It is a long delay for them to attend one of the rest when one is already with the advisor, it is fast and good service x the security of everything is very good

How sad that one of the biggest companies does not even know what preferential attention is

Attention very good excellent service and the bank near Bogota for payments

Too many power outages in this sector, in June they did not deliver receipts to any apartment in the building there is nowhere to call to know what happened, the damage line does not give that information and I go to the page to see the bill does not show it, I think That efficiency disappeared.

Very limited attention. Very regular service. Be very careful, the sector is a bit complicated

The human quality and professionalism of the officials who strive to serve in the best way and clarifying the doubts of the users.

Good attention from staff to guide you through procedures and documents

They do not attend as it should.
And the wait is too long.

Security good excellent service cafeteria service and lunches

YOU HAVE TO ENTER THE ESSA PAGE TO FIND OUT THE AGREEMENTS AND OTHERS

Good schedules, allow to solve the concerns and needs of users.

One of the companies with the highest rates in the country

The service has improved a lot compared to the old ESSA.

Excellent company ... pride of the Colombians ... pity that it is no longer of the Santandereanos because of political decisions