Jennifer Coles

Review of ALERT Protective Services

Look elsewhere, my company currently is. Credit ca...

Look elsewhere, my company currently is. Credit cards used for one time payment on our account were charged without authorization. When I called, the women blatantly lied and told me they were all set up for auto pay, however, logging into my account there is a clear No for auto pay on our account. If our payment is late, do as your email states and disconnect service but to take money out of anyone's account without authorization is beyond unprofessional. Not to mention the spelling of our business name is incorrect and has never been corrected despite requesting so numerous times.