Eric Maurissen

Review of Coopman Orona NV

We have 2 elevators where emergency batteries have...

We have 2 elevators where emergency batteries have to be replaced every 2 years. Not monitored by maintenance man in November. Then report it yourself and "forget" at the next turn. Continued - elevator stops. Made an emergency call and again reported that battery can be replaced. Ultimately, a quotation (lump sum) will be issued and the batteries will be ordered. When asking for details, I note that 2x displacement of 109 + VAT is charged. Ultimately 2 months later the battery replaced and the technician even writes the placement date not provided for in the engine room door. According to the contract, Coopman does not appear to be liable for much.