Not sure where all these positive reviews are comi...

Not sure where all these positive reviews are coming from but I wouldn't doubt it if Western Disposal writes their own reviews or pays a PR firm to write them. Anyways, just avoid this company if at all possible, as they have the rudest customer service representatives I've ever experienced in my life. Go ahead and choose this company if you want to constantly get yelled at by Western Disposal's angry black women, ehem... I mean their customer service representatives, when Western Disposal repeatedly screws up your billing. Go ahead and choose this company if you want to pay to not have your trash picked up when it's supposed to be, week after week after week. I can't tell you how many times I had to take time out of my busy day to call Western Disposal and deal with billing issues or my trash not being picked up only to be yelled at on the phone by their "customer service reps," who tried to make it seem like it was my fault for the company's mistakes. Just find another trash removal company unless you want to deal with a lot of headaches and wasted time. Their entire customer service department should be fired and replaced with people who have the ability to empathize and solve problems without being argumentative or insulting. This company is an utter joke, so unprofessional and incompetent... just stay away.