Philip Nising

Review of O'Hare Hilton Hotel

In my opinion overpriced (>>300usd), small outdate...

In my opinion overpriced (>>300usd), small outdated rooms, loud (bad sound insulation internally and externally), room service slow and pricey for very little choice (and hadn't even cleared the tray outside my room when I left the next morning), diamond member breakfast includes only cold items (???), no bottled water in my room... and don't get me started on the WiFi, which made me buy a roaming package of my mobile provider because it was so slow and inconsistent...
Convenient for sure, but too little focus on customer satisfaction...