Seems very understaffed. They dont even have someo...

Seems very understaffed. They dont even have someone to make appointments to visit patients like they are supposed to or it takes an overly extended amount of time to return a phone call. Case worker is nice but seems beyond overworked. The rest of the staff has contradicting answers to question and are very unknowledgeable. They make you waste time calling over and over again and then give attitudes about it after they're the people who told you to call back in 15 min, 30 min or after 5pm.