I bought a Lexus Certified Pre-Owned vehicle that ...

I bought a Lexus Certified Pre-Owned vehicle that was misrepresented by a Lexus dealer. Lexus of Canada would not stand behind their LCPO program. The dealer would not talk to me, and Lexus of Canada says there is nothing they can do. The LCPO program is a National program that is OWNED by Lexus of Canada, not the dealerships.

Lexus of Canada must stand behind THEIR program just as they would a new car. There is no point in paying the premium for a LCPO vehicle. Just purchase a used car somewhere else as in the end the LCPO status is worthless.

The car I bought was involved in a collision despite a clean CARFAX and the LCPO checklist that explicitly checks for collisions damage on at least FOUR (4) different checklist items. There were 9 other checklist items that were pencil whipped such the car having warped rotors, no owner's manuals, dirty cabin air filter, HVAC system full of debris, the vehicle was previously a smoker's car and stinks, dog hair comes out the the ventilated seats, and a dead mouse was found under the engine cover and chewed the wiring harness, there was collision damage that was discovered by another Toyota dealer during its first oil change..

Don't trust the LCPO program. The dealers can scam you and Lexus of Canada will not support you. Any peace of mind you think you might be getting from LCPO is severely misplaced.