Kristen Chevigny

Review of Miramonte Resort and Spa, A De...

Worst customer service! It s my best friends wedd...

Worst customer service! It s my best friends wedding next month and there are rooms set aside for the wedding party, which I m in. I ve now spoken to four different representatives. Two put me on hold/hung up on me after spending 20 minutes trying to figure out how to book a room with the wedding party rate. Another told me it had expired (not true), and the last one happily offered me a room at double the reserved rate. I was so frustrated I booked a room with the hotel next door for a third the price.