Eugene Williamson

Review of Safir Hotel and Residences Kuw...

It is a beautiful hotel. The atmosphere is nice an...

It is a beautiful hotel. The atmosphere is nice and friendly. The staff are super helpful and customer-oriented. They are good at accepting constructive feedback. No one interrupts you. They let you finish your thoughts and complaints and then try to come up with solutions.

The food is nice. The suite was nicely cleaned and I felt at home.

Disadvantages... :

I checked in on January 28-th in the afternoon. However, when I entered the suite, I got immediately frustrated. The windows were dirty. The seaview....It's not the seaview I expected to get. There's a construction site that spoils the view. Yue bath tub started leaking the very night I took it, and all the water was on the floor.

The rooftop has a nice view simply because you don't see the construction site below.

The price for suite with the "seaview" isn't worth the money they charge per night or two or whatever.

Wi-Fi is frustratingly poor. What I also didn't like is that many people who stayed at the hotel didn't wear masks. That's disappointing that rules should be the same for everyone. They are not. Some locals...those weren't expats didn't want to or refused to wear masks. By doing so they expose others to Covid. Strict measures should be taken against the ones who refuse to abide by the rules.

I would like to thank Nishad Thaikkattu for being a "Solve Every Problem Guy" who wasn't supposed to do so but he did. For that I would like to say Thx again. Thanks for the cake you provided me with on January 29th which was my birthday. The Birthday mood was lost but Nishad did his best to support me. He was there any time he promised to be to listen and try to provide the solution.

The staff of the hotel are to be appreciated for the patience and support they are ready to provide any time.

Now that I know of the issues that I might be faced with next time, I will prefer some other place to stay at.

This is my personal opinion and I don't impose it on anyone else. I mentioned everything that I experienced and made my own conclusions. Photos and videos don't always display the reality. I will be more attentive from now on. Reviews don't always mean what they had been set to mean.