Reviewing this place at same time standing in the ...

Reviewing this place at same time standing in the place.. Came to have dinner here.. Most tables were occupied and no one is there to arrange a table.. No manager or supervisor.. Then got a table at last and sitting for more than 20-30 minutes without getting any attention from anyone.. Then a rain started and the place where we sat got wet and no one didn't even look at.. We were standing for another 20+ minutes and left the place without getting dinner.. So worried about the place..