Mao Rebman Review of Lupient Chevrolet
It is unfortunate that I have to give a low rating...
It is unfortunate that I have to give a low rating for Lupient as their cars are pretty good for the price. Everyone except for David, the sales person, was very friendly and helpful. This isn t my first time buying a car from a dealership, but it will most likely be my last. Working with David has been a total nightmare. He called daily on my work and cell phone regarding payment for our car, even after we already wrote them a check for the full payment. The only delay we had was money transferring from one bank to another, therefore we waited to pick up our car. That s not something we had control of but David continued to harass us, even after we all came to an agreement with the sales manager. I understand how sales commission work as I ve had similar jobs in the past, but to go to that extreme and that high of desperation was very unprofessional. It was even a surprise to the sales manager and store manager when we told them what was happening. But that s not even the worse part. Aside from the daily harassment, the day we picked up the car, David completely ignored me (which I had nothing nice to say to him anyways), but he also snapped at my husband for asking a question about the keys , as David had lied to us about it when we test drove and signed paperwork. We were about to not even purchase the car anymore, but because Dominic from finance and the store manager reached out to us and were both extremely helpful we ended up buying the car.
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