The good: The public lobby and ground floor areas ...

The good: The public lobby and ground floor areas were welcoming, clean, and modern. The hotel room in Waterfront tower was large. Towels and sheets clean. Staff was friendly and helpful. The checkin/checkout kosks worked well and allowed you to skip the long lines at the desk. Mynd Spa was a nice experience and good value. Food at the restaurants was good, and they appeared clean. Though Coastal Craft Restaurant was a little old and worn. The disappointments: The hotel room was gloomy and dark with inadequate lamps. The shower tile grout was stained. The hallway carpet in the hotel was badly stained.There were trash and spills in the elevator from previous night's partying. Not a criticism, but you may find the mattress too soft and squishy if you're accustomed to a medium or firm. Next time, I'd probably look elsewhere in Atlantic City, until Harrah's gets an update.