Not only are the buses unreliable (do not come at ...

Not only are the buses unreliable (do not come at the times given), and the fact that I had to jump two bus routes to go to LSU from Siegen Lane (which took me over 2 hours one-way), I found out that LSU students ride for free right after I bought a month's worth of tickets ($61). I had the receipt for the tickets, the unopened letter that the tickets were mailed in, ID, etc, to refund the tickets, and they told me they don't do refunds. Which is a d*** shame, since $60+ is a lot for a college student. I am not happy with this program and I can see why others are too.