The worst hospitality I've every encountered acros...

The worst hospitality I've every encountered across the country. Eric was rude, nasty, and very argumentative. He tried to charge my card almost 800.00 dollars when my booking charge was 358.00. I finalized the 1 night stay just to have to go to another hotel for work and they still have pending transactions on my business account. They get a zero for the service and the room was small and the tub was dirty and not up to my standards. Eric or Derrick should be fired for his argumentative behavior bc the customer is always right.. I'm filing a BBB complaint bc their reputation is a lie based on Eric's behavior.