Tyler Hunt

Review of Matt Helfrich, O.D.

Made an appointment to get my 3 year old son eye c...

Made an appointment to get my 3 year old son eye checked because he got dirt or something in there. I go in and they tell me it's 150 bucks up front. I tell them my insurance said they submit to them then I pay the balance. They tell me they'll check on it. 15 minutes later they tell me to go to the ER. I'm not going to the ER for a little dirt in the eye. The reason he wouldn't see me is became of the up front payment. I ask to talk to the doctor and he is conveniently in a meeting. Why schedule the appointment if you're going to tell me to go to the ER when I get there. By the way it's his son running the place now not Sr.