Vivek Shah

Review of Sofitel Bali Nusa Dua Beach Re...

Stay was good..but been accor member also we could...

Stay was good..but been accor member also we could not get early check in by even one hour or late check out by 1 hour..we had requested the same as we had an infant with us. Also first night while dining at Kwee zene we saw a cockroach roaming near our table and it went in our bag..not expecting the same at Sofitel..though the manager gave us dinner on the house but still with kids with us does not feel hygienic.
We were not able to use the plunge pool as it was cold throughout due to the shade so we feen the water in plunge pool needs to be temperature controlled to enjoy the same.
As we were vegetarians the ala carte menu had limited options and had to repeat most of them when we are staying for 4 nights.
Spa was expensive but excellent. Stay was good but we expected more from sofitel.