I could have looked past not having my name on fil...

I could have looked past not having my name on file (three times); and I could have looked past "should be done shortly" as actually meaning "about two more hours"; but what really bothered me was that when my car was ready, instead of bringing it to me, they left it outside in the main parking lot, unlocked and unaccompanied. Having just had my car broken into, this was, needless to say, pretty frustrating. At least the car works!