First of all, we had a great vacation at the Conco...

First of all, we had a great vacation at the Concorde, but it doesn't live up to the "De Luxe" claim.
We were there Easter 2019. The hotel was still preparing for the season, other hotels in the area were much further ahead.

The staff is friendly and hard-working, but sometimes overwhelmed, especially when the restaurant is full. There is no outside terrace for eating which I expect on vacation. The food was tasty, but especially in the evening when it was "overcrowded" it had the charm of a cafeteria.

The animation team didn't seem particularly motivated and sometimes without ideas.

Otherwise the hotel was clean and tidy.
There was one or the other corner with potential, but I don't want to overestimate that.
The negative exception here was the indoor pool, worn, expansive and sometimes dirty and defective panels on the floor, the hotel should rework here as soon as possible.