George Pedrosa

Review of The Manila Hotel

Conventional but pretty rude ....

Conventional but pretty rude ....
Just like a song that describes a certain bellboy at the right side near entrance ... I am george pedrosa, a flower supplier to my client who happened to checked in at the manila hotel ,, my call time to deliver my flowers is at 7am and i arrived 6:40 am last january 30, 2016 ,, greeted promptly by the people at the entrance then accompanied by a respectful staff to load my flowers, 5 boxes of flowers for the entourage and a shower type bridal bouquet ,,, and i said sir sa room 1717 po ,,, when i was about to go this man on a white uniform said to me, sir lest you can call your client first because there are so many incidents that have not been checked in the room what are you looking at ...... Just imagine that 5 boxes where I was carrying and holding my bridal bouquet in my left hand and at the right bridal car bouquet is not it so hassle that my mr leads me . Bellboy though I understand how it really is. So what I did i called the bride personally and I said to the hotel staff that was ok and I talked to the bride ,,, on my thoughts dun ata nairita sa yung mr.bellboy and he said to me ,,, sana sir sa front desk kayo tumawag ,,,, nung kasama ko na nakikita ko na hindi kasya sa isang cart yung flowers ,,, sabi niya, ano ba naman nyan ko but that's all, but I was silent and looked and I was ashamed because of the guy I was driving .....

My question is this, am I really a visitor to the hotel who should call the client? From your staff giving me directives that you are in the front desk to call ....

To the management ... I am just a small person that dont afford to accomodate rooms on your hotel, but being sarcastically treated by your staff i think is not an excuse ... Hopefully you'll be okay even suppliers or visitors ... My company i work with always recommend your hotel ,, you may have nothing to choose when it comes to treatment.

Thank you for hearing my story.