I normally take my car to this dealer for service ...

I normally take my car to this dealer for service as it is the original place of which I had purchased it from. My last 3 oil changes had been fine, but this time when I went in for my fourth oil change, everything went not as expected. I waited the usual time frame for the job to be completed and was soon alerted that my oil change service was done.

I quickly got into my car and everything seemed to be running great on my way back home. As soon as I arrive at my house, I started to inspect my vehicle for any issues and when I looked at the front, there was an oil mess on the passenger head lamp and top of the fender. I grab one of my cleaning clothes to wipe it off and before I start to do so, I noticed that there is a deep scrape with missing paint above the head lamp on top of the fender. I quickly became infuriated and decided to do a more thorough inspection and discovered two parallel scratches above the said damage and a nick on the driver side top of the fender.

This is absolutely unacceptable! I am someone who takes great care of my car as I take extreme pride in it and to see this unnecessary damage that wasn't there before I had brought it in really made me feel a lot of hate towards this dealer. When I take my care in for service, I expect the dealer to treat my car with the same care and consideration as I would have towards it. The mechanic that worked on my car was extremely sloppy with their work and it is evident that they had absolutely no regard for my vehicle. This is a horrible representation of this dealer as it portrays their service as being unprofessional, reckless and uncaring.

I will no longer be visiting this dealer for any of my needs after this incident. I am very sad about what happened to my car and honestly was not expecting something like this to happen, especially from Toyota. Perhaps they should invest in better employees that actually care about their work and have respect for the customer's property. My suggestion to anyone thinking of coming here is, don't. If you care about your car as much as I do mine, then consider looking for a much more professional shop to visit otherwise you will run the risk of having your car incur unwanted damage before you leave.