While the resort itself is nice, the group departm...

While the resort itself is nice, the group department is a mess and has poor communication. Our group of 20 boy scouts and families were told that we could arrive early Sunday night at 6pm and be fitted for skis as a group to avoid lines on Monday morning, MLK day. We arrived early from Charlotte, NC as instructed, but were told when we got there at 6pm Sunday that we couldn't be fitted as promised. Furthermore, the scouts were sleeping over in the lodge and we were told when we got there that they couldn't unload their belongings until 10pm! The lines were long Monday morning for rentals and by the time some got their equipment they were left with only half the day left to ski. Definitely not worth what we paid, nor the 3 1/2 hour trip from Charlotte. The group will choose another facility for its next ski outing.