Jonathan Mitchell

Review of Wade Raulerson Pontiac, Buick,...

I had a very disappointing experience at this deal...

I had a very disappointing experience at this dealership. I looked at several trucks on the lot on Tuesday. Found one I liked, but it wasn t ready, had to be checked by the service department first.

As soon as the truck was ready I paid for an inspection, negotiated a price and agreed to all the terms over email while I was at work.

I drove across town and waited over 30 minutes to be told the truck was sold. I am at a loss for why this dealership felt it could agree to terms, take my time and money and leave me in the lurch.

I appreciate the salesman apologizing, they spent a lot of time on this deal. I hope the manager who made this decision will reach out to me and make this right. Until then, I can not recommend Gainesville GMC.

**Update**

Managment reached out and apologized for the mishap. I m still disappointed that I missed out on the truck and I m still looking, but the dealership reimbursed me for the inspection we did and I m thankful for that.