Cheryl Zinn

Review of Massage Envy - Southpark Meado...

Told masseuse that the room temperature yesterday ...

Told masseuse that the room temperature yesterday was frigid and he said there was nothing he could do that the AC kicks in up front with the windows and it can't be controlled in the rooms. When I tried to tell a receptionist up front after the massage, she looked elsewhere and asked how was your massage. I said nothing and waited until she looked at me and finally she did and told her about the room. She said "oh, next time that happens tell your masseuse" to which I answered "I did". And that was the end of the unprofessional exchange and miserable massage because the room was unbearably cold even with a warming table. Out of three employees I couldn't find one who cared. And by the way, business owner, I NEVER write bad reviews.