Aloha-airhead

Review of Pflueger Honda of Honolulu

I took my Honda Element 2003 for an airbag recall ...

I took my Honda Element 2003 for an airbag recall on September 10th.
They gave me my car back with no AC and no fan working.
AC and fan were working fine at the time I dropped off my car. Mike Igarashi told me that it's unfortunate but that happens. Basically implying that it was not their fault and that it was just by pure coincidence that it happened when the car was under their watch. Right ! Mike took the car to the technician, came back and said that it was a faulty transistor module. Curiously, all the HVAC electronic system in this car is under the passenger airbag! ... and the battery had not been disconnected because I didn't have to recode the radio.
Mike quoted me $410 to fix something they obviously broke (they are forums talking about this very issue)
I called Honda USA and they said I had to resolve this with the dealership.
I tried to call the manager but was told that he was on vacation. I tried to get the assistant manager and they sent me to Mike Igarashi 's voicemail.

Friday (tomorrow), I take my car in and I am hoping they fix my AC for free. If they do, it's 5 stars. Meantime I give 2 stars