Poor communication. I live 4 hours from this deale...

Poor communication. I live 4 hours from this dealership so I filled out the online credit application to determine if it was worth it to make the trip (currently have BMW Financial, wasn't sure how Mercedes financial differs). Literally a week later I had no answer or communication regarding the app, so I reached out again only to be told that the process was to have a customer come into the dealership before they would start the approval process, even though I had filled out every detail of the credit application including the vehicle (including VIN) I intended to purchase. What is the point of the credit app then? This dealership seems to get good reviews for their in-person experience but my advice would be to avoid if you have to travel a distance to get there.