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Danae Iannalfo

3 years ago

Wouldn t even give 1 star but have to in order to ...

Wouldn t even give 1 star but have to in order to leave a review! We called and spoke to a sales woman on the phone. She quoted us a price for a white sorento. We specifically asked if we drive there will they honor that price and she said absolutely she spoke to Eric Krist and he said they would honor it.
We got to the dealership after a 45 minute drive and they gave us the run around for 4 hours. First he said that the white one is not available for that price. He said the brown one was available for that price. So we said OK will take the brown one. He came back after about 20 minutes in the back doing the numbers and said oh sorry you need to be military to get that discount. He knew full well that we were not and they never said you have to be military to get it. They lied about the price and made us drive 45 minutes just to get us in the door. HORRIBLE CUSTOMER SERVICE! WOULDN'T RECOMMEND THEM TO MY ENEMY! Asked to speak to another manager and they said there was only one. They lie to get you in the door and don t beat anyone s price! They don t even honor their own price they give over the phone!

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