Michael Hartner

Review of New York State Department of T...

I've been calling the NYS Department of T&F for ye...

I've been calling the NYS Department of T&F for years for answers to tax questions, mostly when I fill out my tax returns or those of my relatives. I just noticed that the Department has a very low review rating. This surprises me because I have never had a bad experience that I can recall. In fact, I've been quite impressed at how helpful and understanding the representatives have been. I suspect the key may be that callers should first try to answer the question on your own by going through the instructional forms. This will get your brain primed and enable you to be as clear as possible in what you're asking.