lukasz zurek

Review of Vorwerk Polska Sp. z o. o., Sp...

I bought a toy through the thermomix online store,...

I bought a toy through the thermomix online store, the first time I got it opened, scratched and dirty. I advertised, got the next one opened and scratched. I received information that they are sorry and will eventually exchange for a new unopened one. I waited 10 days and gets information that the toy is in good condition !!!! The company's policy is to stuff everything you can. Dirty, scratched - never mind if they sell! I am asking you at the hotline if she would give such a gift to a child and there is silence !! I strongly advise against this company !! Incompetent people, they don't know what's going on, only the rules beat on the phone.