Richard arrived on time (with a mask) and evaluate...

Richard arrived on time (with a mask) and evaluated my window problem, he then to my amazement told me the problem was not complicated. He could have stated I needed all types of lever and lock replacement- he did not. He struck me as an honest subject matter expect that turned out to also do quality work. My Lucky day! In the end my locks are all working and I am very pleased with the result and the cost. All my windows and the French doors are Pella. I find their repair persons attitude and work ethic to be very complimentary to the quality of their products. Pella-very good on you!