C

My Experience was Excellent as it always is! When ...

My Experience was Excellent as it always is! When I pull up for service I am never sitting very long the employees always come to my car and see is I have been helped or which advisor I am waiting for. Darrell Wilson is my advisor and he always makes sure that I am well taken care of. He always makes sure that I have a coupon. He always explains exactly what my car needs and goes over what I have already had done. When I go and sit to wait for my service, if and when he has any update he always come to find me and let me know if they are almost done and what the technicians found and recommend for me to have done next to keep my car in top shape. Once my car is done he come to get me and always goes over my paper work to let me know what looks great and what s going to need work in the future. He always goes the extra mile for me and I have been a loyal customer! I have been coming to this dealership since 2012 and it s 2019. I bought my first car here at Honda of Serramonte in Colma, Ca. And they have always treat me right. Always willing to help. The cashiers are always willing to help especially Livian she has been there a long time and she is always smiling always greets and always ready to assist and serve. I recommend this dealership to everyone you will be happy that you put your car in the hand of Honda of Serramonte. I give them 5 stars , and if i could give more stars i definitely would with no hesitation.

Comments:

No comments