Ronald Cefaratti

Review of Edencrest

I had rented Cabins in the Smokey Mountains from 3...

I had rented Cabins in the Smokey Mountains from 3 other rental sources before I found Eden Crest Cabin Rentals. Eden Crest has by far exceeded my expectations every time I have rented their cabins over the past 5 years. Their cabins are beautiful, very well kept up, and priced reasonably and in line with what other rental firms are charging. Their level of professionalism, knowledge and friendliness is superior. I found Eden Crest by accident or should I say by fate. We rented a cabin from a competitor and we we arrived from Florida we gasped when we saw what we rented! It was totally misrepresented!! I went to the office and asked for a refund and was treated rudely and told, sorry you will not get a refund. We decided to get back in the car and drive back to Florida when I passed a sign that said "Eden Crest cabin rentals" and decided to stop. A men named Dave listened to my story and found us a perfect cabin that was even better then the way he described. We Loved it and became forever customers of Eden Crest. You will never be misrepresented with Eden Crest. In 5 years of multiple rentals we have only had 2 very minor issues and each time after a quick call to Eden Crest these issues we corrected almost immediately. Thank you Eden Crest for many happy memories in the Smokie Mountains.